BUS 320 - Operations Management

This course provides a solid foundation in the role of operations management in improving the delivery of goods and services in any organization. Students will learn about the integration of human, economic and technological factors in accomplishing the operations management mission and executing the related strategies in an ethical manner. Topics covered will include - mission and strategy development, demand forecasting, capacity planning, facility location, process strategy to include design and layout, inventory management, project management and total quality management (TQM). Students will be introduced to analytical and computer software tools required for operations management. Case studies will be used to illustrate the application of operations management in business.
Lecture
Credits: 3
Prerequisite: BUS 210 or equivalent
Not Liberal Arts
Offered in Fall & Spring